Frequently asked questions
How do I register?
From the homepage, go to "Login" and then fill in your information. From the moment you click on "Create an account", you will be registered and you can start your purchases.
Do I need to sign-in to buy?
Yes, it is necessary to register. Once registered, you can make your purchases easily.
Can I leave my data with confidence?
The data provided will be stored in the database of Distribuidora Bebidas Europa S.A. with address at Calle Trueno, 78 - Leganés (Pol. ind. San José de Valderas II), 28918 Madrid, VAT number A80176902.
The purpose of the data is to process the customer's order and facilitate speed and convenience in their next purchases.
If the client accepts it, they will also be used to send promotions and special offers.
The personal data received will be treated in accordance with the Organic Law of December 13 Protection of Personal Data. The clients of this website may at any time access, rectify and cancel the registration data.
Is it safe to make my purchases in the online store En Copa de Balón?
Yes, we have the necessary resources that guarantee the security of your purchases and your data.
With the objective of providing maximum security to the payment system, En Copa de Balón uses "secure payment" systems of financial entities prepared for electronic commerce.
How can I pay for the order?
Purchases can be paid with a Visa or Mastercard credit or debit card. In the payments by credit or debit card, the charge will be made online, in real time, once they have verified that the registered data is correct. You can also make the payment through bank transfer.
How much is the shipping?
Access our section "Shipping costs" to obtain all the necessary information. To which areas and countries we deliver. If you do not find the desired information, please contact us.
How long does delivery take?
Orders are delivered Monday through Friday, with a maximum period of one week.